Terms of Service

1. Description of Service

Inversion is an AI-powered software platform designed for product teams. The Service includes, but is not limited to, document generation, competitive research, automated reporting, task management, database querying, and integrations with third-party tools. The Service is provided on an "as available" basis, and we reserve the right to modify, suspend, or discontinue any feature at any time without prior notice.

2. Eligibility and Account Responsibility

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement. By using the Service, you represent and warrant that you meet these requirements. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

You are solely responsible for maintaining the confidentiality of your login credentials, for all activities conducted under your account, and for promptly notifying us of any unauthorized access or security breach. We shall not be liable for any loss or damage arising from your failure to protect your account credentials.

3. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable local, national, or international law or regulation
• Generate, distribute, or store content that is unlawful, defamatory, obscene, fraudulent, or infringing on the rights of others
• Attempt to gain unauthorized access to the Service, other user accounts, or any related systems or networks
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
• Introduce malicious code, viruses, or any technology that could harm the Service or its users
• Use the Service to build a competing product or to benchmark against a competing product
• Resell, sublicense, or commercially exploit the Service without our written consent
• Circumvent any rate limits, usage restrictions, or access controls

We reserve the right to suspend or terminate your account immediately and without notice if we determine, in our sole discretion, that you have violated this Acceptable Use Policy.

4. Intellectual Property Rights

Your Content.You retain all ownership rights to the content you create, upload, or generate through the Service ("User Content"). By using the Service, you grant us a limited, non-exclusive, worldwide license to process, store, and display your User Content solely for the purpose of providing the Service to you.

Our Platform. The Service, including all software, design, text, graphics, logos, trademarks, algorithms, and underlying technology, is and shall remain our exclusive property or the property of our licensors. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited right to use it in accordance with these Terms.

5. AI-Generated Content

The Service uses artificial intelligence to generate documents, summaries, and insights. AI-generated outputs are provided for informational purposes and should not be relied upon as legal, financial, medical, or other professional advice. You are solely responsible for reviewing, validating, and approving all AI-generated content before use. We make no representations or warranties regarding the accuracy, completeness, reliability, or suitability of AI-generated outputs.

6. Third-Party Integrations and Services

The Service integrates with third-party platforms including but not limited to Jira, Linear, Slack, Notion, GitHub, and database systems. These integrations are provided for convenience and are governed by the respective third-party terms of service. We are not responsible for the availability, accuracy, or security of third-party services. You authorize us to access your third-party accounts via OAuth or similar mechanisms solely to provide the Service. We do not store your third-party credentials.

7. Payment and Billing

Paid plans are billed in advance on a monthly basis. All fees are non-refundable except as expressly stated herein or as required by applicable law. We reserve the right to change our pricing at any time with 30 days' prior notice. If you do not agree to a price change, you may cancel your subscription before the new price takes effect. Failure to pay may result in suspension or termination of your account.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. We may delete your account data within 30 days of termination unless retention is required by law. Sections 4, 5, 8, 9, 10, 12, and 13 shall survive termination.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration body, and judgment on the award may be entered in any court of competent jurisdiction. You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. General Provisions

These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company. Our failure to enforce any provision shall not constitute a waiver of that provision. If any provision is found unenforceable, the remaining provisions shall remain in full force and effect. These Terms are not assignable by you without our prior written consent.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through a prominent notice within the Service at least 30 days before they take effect. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.

15. Contact Information

For questions or concerns regarding these Terms, contact us at support@inversion.app.